How do I make a reservation?
We require a name, home address, work number and or mobile number and a credit card number. This is entered into our reservation system and you will receive an email confirmation. Nothing is charged on the card until the day of the rental. The credit card you wish to pay with must be present at time of delivery. Different cards may be used for security deposit versus rental charge. A 2% cash discount does apply. Please keep in mind we will communicating with you at the beginning and end of your rental, if you do not have service on your mobile phone or plan to turn it off while on vacation, please call us with your house or cabin phone number.

How do I set up arrangements to get my boat?
We ask that you call us one day before you are due to receive your boat, (after 1pm is preferable). At this time we will put you in touch with our dispatcher to offer directions, answer questions and do a final check on accessories requested and then set up a time for delivery, the next day.

Do we have to pay for gas?
Yes, we will deliver your boat full of fuel and give you two options. You can pre pay for a tank of fuel at just under pump price or post pay for gas at $1.00 extra per gallon Please keep in mind, boat gas gages are not usually that accurate due to waves and angle of the boat, so sometimes when gages show they may actually be less than half of a tank. Average gas usage: for solid use: Jet Skis 4 hours per tank, Ski boats will most likely last a day on one tank. Pontoon boats can last one to two days on one tank Average gas usage: Jet Skis 4 hours per tank, Ski boats will last a day on one tank. Pontoon boats can last one to two days on one tank.

Delivery?
We deliver anywhere there is water in Northern Michigan. After you have made your boat choice, please check out our drop down menu for lake prices and links when making your web reservation. This shows the size, shape, depth and where the boat launch is on most lakes. If your lake is not on the list, drop us an email we CAN DO it, we’ll just need to work out distance to give you a price.

What is you cancellation policy?
We ask that should you have to cancel, we need at least a seven-day notice to try to rebook the equipment we have held for YOU. If we can rebook the product you will not be charged. If not you will be charged the full rental price. Please be sure of your plans before you reserve a boat we have a very short season.

What if it is bad weather?
Weather is always a hard one, as ones view is very subjective, and lake conditions vary greatly, so it is up to you to monitor wind direction and determine if you think you may need to change lakes. We are only too glad to offer our knowledgeable input on other lake options. e.g. If you book a ski boat on one of the bays and it’s a Northerly wind, the bays will be very rough and many other lakes could be smooth. If it is raining in the morning make sure you look at the overall day forecast before calling to cancel your boat, often it clears 10ish and is nice. If it is raining solidly all day and we close our beach location there is No Charge, on daily rentals.

Insurance
Sunset Watersports now offers boat and jet ski physical damage insurance you can purchase. Since only SOME home owner policies cover ‘Recreational Rentals’ this insurance is optional, so please consult your home owners policy first. When making your decision please consider the following: Dock rash from scrapping against a dock, usually costs $800 plus to repaint. Outdrives under the boat that often hit rocks are $2500 plus Downtime while your boat is being repaired at retail rates While we do not want to scare you, we like everyone to be informed to potential hazards under the water on a lake you may not be familiar with : 
Boat Insurance options: $1000 deductible $33.00 per day / $2500 deductible $20.00 per day 
Jet Ski Insurance options -$1000 deductible $28.00 per day

Jet ski Rules and Regulations
As long as used safely jet skis are a lot of fun, however there are a few strict regulations that may help guide you rental decisions. Any person born after December 31st 1978 must receive a boater’s safety certificate. This certificate consists of Sunset Watersports giving both operational and safety instruction to all potential operators at the time of delivery. After receiving instruction you must sign and CARRY A COPY OF THE RENTAL AGREEMENT on the Jet Ski at all times. IT’S THE LAW !!

Boating Rules and Regulations
Please consult the Michigan boat laws at http://boat-ed.com/mi/handbook/index.htm